Every care contact, vendor, and after‑hours number in one shared place.

No. Care Roster is built for care operations broadly: hospice, home health, palliative care, senior care, assisted living, and similar agencies. Anywhere a team relies on a shared list of vendors, facilities, physicians, and on-call coverage to keep care moving, Care Roster fits.

From the emergency screen, an administrator writes a short message and Care Roster sends it to your internal staff as a text for closures, weather delays, coverage changes, and other urgent operational notices. The sender picks work mobiles, personal mobiles, or both for each message. Work numbers are opted in automatically; personal numbers are only reachable if that person opted in themselves, and it’s never a condition of employment. You see exactly who will receive the message before it sends, your agency name is embedded in every message and cannot be removed, STOP replies are honored automatically, and a live counter shows the exact total as you type. Emergency texting is included in the plan: 5,000 texts a year under 150 users and 20,000 at 150 and over, with each recipient counting as one. A trial carries 25 texts, enough to check that the wording and the number look right.

Never. Care Roster is PHI-free by design. It’s for operational contacts and on-call coverage, not patient records. There are no patient fields anywhere in the product, and free-text fields carry a visible reminder never to enter patient information. Patient care details stay in your EMR; Care Roster holds the vendors, physicians, facilities, and after-hours contacts your team calls to keep care moving.

Yes. Organizations and contacts import from CSV with a guided template so you can map your existing spreadsheet quickly. You can be running a shared directory the same day you sign up, and you can export everything back out to CSV any time.

Yes, if you’d like. It’s optional. Care Roster can sync contacts from chosen Microsoft 365 groups, or from your whole directory including people who exist only in Entra with no mailbox, so the directory stays current automatically, let your team sign in with their Microsoft account, and assign each person’s role (Admin, Editor, or Viewer) from the Microsoft 365 group they’re in. Hand-entered contacts are never overwritten, and email-and-password sign-in keeps working alongside it. Everything in Care Roster works without Microsoft 365 too.

Yes. Access is controlled by role, and everyone on staff can have a login. Admins manage the directory, users, and staff texting. Editors add and edit contacts and run reports. Viewers search, call, and open the emergency sheet. That suits nurses or coordinators who need an answer fast but shouldn’t be changing records.

Yes. Care Roster prints clean, dated operational sheets: the full directory, on-call and after-hours sheets, an Emergency Reference Sheet, category directories, and verification reports. Each one is ready to post by the phone, hand off at change of shift, or keep in a binder for when the Wi-Fi is spotty.

You subscribe on the band that matches your agency and nothing changes: $1,200 a year (or $120 a month) under 150 users, $2,400 a year (or $240 a month) at 150 and over, a login for everyone and every feature either way. Launch pricing through December 31, 2026 is $600 a year or $60 a month for agencies under 150 users and $1,200 a year or $120 a month for 150 and over, and your rate is locked for life. If you let the trial lapse, your account becomes read-only: you can still sign in, view contacts, and export your data. Nothing is deleted, and you can activate any time to pick up where you left off.

Yes. Care Roster is part of Hospice Apps, a small family of tools for the operational side of hospice care. Volunteer Ledger keeps a hospice volunteer program organized, from volunteers and hours to requirements and reports. Not sure which you need? See which app fits your agency, or read about who builds Hospice Apps.