Staff emergency alerts for hospice and home health
A storm, a fire or a closure changes the day, and your staff need to hear from you. Care Roster sends a text or an email alert to the staff you choose, lets each person answer I’m OK or Need help with one tap, and shows the answers in a live tally. It starts on the same screen as your on-call and escalation information, and it is part of the Complete plan. Built for hospice first, and for home health and senior care teams too.
- 45-day free trial
- No credit card to start
- Text and email alerts
- I’m OK or Need help, with a live tally
Everything an alert needs, in one place
Most agencies already have a way to reach staff in an emergency: a list of numbers and a few people willing to make calls. Care Roster gives that list a proper tool.
Text and email alerts
Send an alert by text, email or both to the staff you choose. Before anything sends, you see who it reaches and who it cannot reach, and why.
I’m OK or Need help
People answer with one tap, one key or one number. A live tally shows who is OK, who needs help and who has not answered. Anyone who needs help is pinned to the top.
Groups, templates and scheduled alerts
Send to a department, a location or whoever is on call right now. Start from a template for a closure, severe weather or a safety check, or schedule an alert ahead of time.
Staff only
Alerts go to the staff in your directory, never to patients or families. Personal numbers are reachable only when the person opted in, and STOP replies are honored automatically.
Three steps from a bad morning to a clear picture
Pick the people and the message
Start from a template or write a short message. Choose everyone, a department, a location, or whoever is on call right now.
Ask for a response
Turn on I’m OK or Need help, choose text, email or both, and review who it reaches. Then send.
Watch the answers come in
The live view shows the tally, who needs help and who has not answered. Mark each Need help as handled, and follow up with the people who have not replied.
One message, the channels you pick
A closure, a weather delay, a coverage change: write it once and choose how it goes out.
Text, email or both.
- Work mobile, personal mobile or both. The sender picks for each text. Email goes to staff with an address on file.
- Review before you send. See who the alert reaches, who it cannot reach and why, and the count for each channel.
- App notifications (Android and iOS apps coming this month). They go with a text or email alert, for people who have the app.
- Administrators send by default. Widen it to your editors in Settings.
- A record of every alert. See who it went to, delivery for each text, and who answered.
Care Roster - Riverside Care Demo: Office closed today for flooding on Main St. Scheduled visits continue. Check the on-call sheet before heading out. Reply STOP to opt out
An example text from a demo agency
Know who is OK without chasing anyone
Ask for a response and let the answers build the picture.
A live tally, with Need help pinned to the top.
- One tap, one key or one number. Each person answers from a text or an email.
- A live tally. It reads like 70 I’m OK, 3 Need help, 27 no response, and changes as answers arrive.
- Need help is pinned. The person’s name, answer and time sit at the top until someone marks it handled.
- Who has not answered. Filter to the people with no response and follow up, or retry any text that did not go through.
Ready before the bad day
Set up the people and the wording once, so sending takes seconds when it matters.
Pick who, start from a template, send now or later.
- Groups. A department, a location, a job title, an on-call rotation, or whoever is on call right now.
- Templates. Office closure, severe weather, coverage needed, IT outage, all-staff safety check, all clear and a test. Save your own.
- Scheduled alerts. Pick when it should go out and see it under Upcoming until it does.
- Your drill file. Print or export an alert’s record, with who answered, for your drill and survey files.
Not available yet
Features marked Coming soon are not available yet. Your free trial includes every Complete feature available today.
- Phone calls Coming soon
- Automatic resend to anyone who has not answered Coming soon
- Staff emergency escalation, which tells your on-call staff when someone needs help Coming soon
More ways to use staff alerts
Part of the Complete plan
Alerts are part of the Complete plan: one flat rate by agency size, with no per-message fees. Your free trial includes 25 texts. See pricing.
Care Roster is not an emergency service. In an emergency, call 911. Texts and emails can be delayed or fail, and no one at MortonApps watches replies. See section 13 of the Terms of Service.
Set up staff alerts before you need them
Start a free 45-day trial with every Complete feature available today. Load your staff, send a test alert with the 25 texts your trial includes, and see the live tally for yourself. No credit card required.
Staff emergency alerts, answered
Who receives an alert?
The staff in your Care Roster directory, not vendors, patients or families. You choose a department, a location, a group, or whoever is on call right now, and you see the recipient list before anything sends.
How do staff answer?
Each person answers I'm OK or Need help with one tap, one key or one number. The live tally shows who is OK, who needs help and who has not answered, and anyone who needs help is pinned to the top.
What happens when someone answers Need help?
It is pinned to the top of the live view with the person's name, answer and time, so your team can reach them and mark it handled. Staff emergency escalation, which tells your on-call staff when someone asks for help, is coming soon. Care Roster is not an emergency service. If anyone is in danger, call 911.
Which channels can an alert use?
Text, email or both. Phone calls are coming soon.
Do we pay for each text?
No. Alerts are part of the Complete plan, a flat rate by agency size with no per-message fees. Your free trial includes 25 texts. See pricing.
Is this for patients or families?
No, and it is deliberately not built to be. Alerts go to internal staff only, and there is no patient or family list to message from.